Deep Dive Session: Leading CRM Remotely

Managing Virtual Customer Relationships: Success Stories from Industry Leaders
As the COVID-19 pandemic escalated across the nation, state government personnel and the companies that support them quickly moved to a virtual work environment forcing many to manage their client relationships remotely. Hear from the nation’s top state government leaders on how they successfully led their teams through this crisis, stood up new work environments, and managed daily operations with minor disruptions to citizens.

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