Generative Artificial Intelligence and its Impact on State Government IT Workforces

NASCIO and McKinsey & Company released this publication which was conducted to better understand the current state and plans for the rollout of generative artificial intelligence (GenAI) in state governments across the US, focusing on workforce implications and challenges. In February and March 2024, 49 state chief information officers (CIOs) responded to our survey, and we followed up by interviewing many of these CIOs to explore insights arising from the survey. With policy guardrails in place, and many pilots underway or complete, now is the time for states to move into the scaling phase to realize the benefits of GenAI.


The Shifting Privacy Paradigm: State Chief Privacy Officers’ Evolving Roles and Persistent Realities

This report is the result of a survey of 17 state chief privacy officers in the first quarter of 2024 and is an update to the previous surveys in 2019 and 2022. The report covers how the role is structured, responsibilities of state CPOs, challenges, resources needed, the CPO role in artificial intelligence and procurement and more. We also offer recommendations for states looking to create or build on the CPO role and share advice from current state CPOs.


Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions

Data literacy is an important capability for all state employees. The growing interest and use of generative artificial intelligence software puts even more emphasis on this important capability across the state organization.  Data quality and data literacy are tightly coupled capabilities. This short document highlights the issues and recommendations for moving forward with a state government data literacy program.


2024 State and Local Technology Forecast

2024 Technology Forecast for State and Local IT: Cloudy Skies With a Mix of Modernization and a Lot of AI

NASCIO and PTI present our annual preview of the issues and priorities that will impact state and local government IT in the coming year. We will explore the trends, pain points, as well as opportunities that promise to make 2024 an exciting year for the government IT community.

The forecast webinar will highlight key findings from NASCIO and PTI research, based on surveys, interviews with technology executives, and what we are hearing from our private sector partners. The intent: to provide participants with a picture of state and local government IT in 2024 – and beyond.

Watch the Recording

State CIO Top Ten Policy and Technology Priorities for 2024

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.


Your AI Blueprint: 12 Key Considerations as States Develop Their Artificial Intelligence Roadmaps

With the mass availability of generative AI (GenAI) tools and large language models in 2023, states are updating or creating new policies and road maps for artificial intelligence (AI). As AI becomes increasingly integrated into the technology infrastructure of government agencies, an AI roadmap will emerge as an indispensable tool for states in the months and years ahead.

This three-page document is a blueprint for states to use as they develop their AI roadmaps in the year ahead and includes 12 essential considerations to incorporate. The third page includes resources including examples of state executive orders, generative AI policies, other government resources.


Recap of Capitals in the Cloud Part II: Changing the Cloud Conversation

This webcast is a candid conversation with a panel of state CIOs discussing the results from the 2023 Accenture and NASCIO study, “Changing the Cloud Conversation.”

Watch the Recording


Related Resource
Capitals in the Cloud Part II: Changing the Cloud Conversation (2023 publication)
Recap of the 2021 NASCIO and Accenture Report: “A Fresh Look: Capitals in the Clouds” (2021 webcast)
A Fresh Look: Capital in the Clouds (2021 publication)



What is a Statewide Digital Accessibility Coordinator and Why Does Your State Need One?

This primer outlines the roles and responsibilities of a statewide digital accessibility coordinator role (commonly referred to as chief information technology (IT) accessibility officer, chief information accessibility officer and other titles.), why it’s important and advice for states who do not have such a role.



Related Podcast

NASCIO Voices: How to Build a Culture of Accessibility with Jay Wyant

Insights from the World of Public Sector Leadership: The 2023 State CIO Survey

Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2023 State CIO Survey provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.

Session at the NASCIO 2023 Annual Conference

Watch the Recording

The 2023 State CIO Survey: The Force of Automation and the Reality of Modernization

The 2023 State CIO Survey covers evergreen topics like cybersecurity, emerging technology, cloud, legacy modernization and data management and also includes some topics with a new angle—some that we might have covered before, but we tried to put a new spin on the questions asked. The report also includes questions on workforce in many of its sections. Workforce challenges, including continuity of leadership, have and continue to have an impact on the state CIO’s ability to deliver services both now and in the future. There is also a focus on automation and, based on trending adoption, we anticipate further utilization of automation tools and services to streamline business processes; enhance digital citizen experience; and strengthen states’ cybersecurity posture.


View publication as webpage