Transforming Government through Change Management: The Role of the State CIO
This white paper reviews contemporary ideas surrounding the subject of organizational transformation, presents a state perspective on the issue, and provides the state CIO with relevant recommendations and calls to action. The accompanying research summary provides a short overview of the research findings presented in the white paper.
The paper illustrates that change is an ongoing process that requires organizations to become change competent. It emphasizes that as with enterprise architecture, the best approach to organizational change involves incremental, step-by-step transformation that is effectively delivered through valued relationships involving all stakeholders.