Insufficient funding, sophisticated threats, and shortage of skilled talent threaten security and put state governments at risk: Deloitte/NASCIO Survey

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Survey signals call to CISOs, CIOs and business leaders to collaborate and move forward

Nashville, TN October 1 — Although nearly one-half (48 percent) of all state chief information security officers (CISOs) reported incremental increases to cyber security budgets, insufficient funding remains the leading barrier to battling cyber threats, according to the 2014 Deloitte-National Association of State Chief Information Officers (NASCIO) cybersecurity study, released today.

The third biennial Deloitte-NASCIO survey of CISOs and their equivalents also reveals an increasing sophistication of cyber threats and inadequate availability of cyber security resources as other top barriers to achieving adequate cyber security measures within state governments.

Three-quarters (75 percent) of the respondents cited lack of sufficient funding as their top barrier and 46 percent estimated security budget to be only between 1 and 2 percentage of the overall technology budget. Approximately 6 in 10 (61 percent) CISOs cited an increase in sophistication of threats, up from roughly half (52 percent) in 2012. The number citing a shortage of qualified cybersecurity professionals jumped from 46 percent in 2012 to 59 percent in 2014.

“State CISOs and CIOs are dealing with a myriad of complex issues related to cybersecurity – budget, increasing threat sophistication, talent and stakeholder communication” said Srini Subramanian, principal and leader of Deloitte & Touche LLP’s Risk Services practice to state governments. “The role of the CISO itself has matured and expanded – they are charged to do a lot, with inadequate resources.”

Ironically, another challenge cited in the report is a continued discrepancy in the confidence levels of CISOs and state officials. An accompanying survey of state business officials found that 60 percent had high levels of confidence in states’ ability to protect and defend against external cyber threats. Only one-quarter (25 percent) of state CISOs expressed a similar level of confidence.

“State business leaders need to be better informed regarding the gravity of the situation, and we believe that this gap significantly undermines a CISO’s ability to gain funding and support for cybersecurity programs. Communicating the cybersecurity risks and potential impact to the business and elected state leaders will likely help elevate the issue,” Subramanian noted. “But despite continuing challenges, CISOs are standardizing security practices, launching broad-based awareness campaigns, and looking for ways to attract the right talent to join them in their fight against cyber threats and protecting states’ critical infrastructure.”

Overwhelmingly, 9 in 10 (90 percent) CISOs point to the salary and pay grade structures states offer as one of the most substantial barriers to attracting and retaining skilled cybersecurity professionals. State cybersecurity professionals are also leaving for private sector careers (71 percent) and more than two-thirds (67 percent) cite lack of defined cybersecurity career paths and opportunities at the state-level.

“The survey provides a sobering assessment of continuing challenges of budget, talent and evolving nature of cyber threats,” said Doug Robinson, chair of NASCIO. “A key challenge facing states is how to both focus on the immediate need of securing their ecosystems against imminent threat while maturing their cybersecurity program that covers protection, early detection/containment and ability to bounce back from incidents.”

Key findings of the 2014 Deloitte-NASCIO Cybersecurity Study include:

• Maturing role of the CISO: State CISO role continues to gain legitimacy in authority and reporting relationships. The responsibilities of the position are becoming more consistent across states, yet expanding. CISOs today are responsible for establishing a strategy, execution of that strategy, risk management, communicating effectively with senior executives and business leaders, complying with regulators, and leading the charge against escalating cyber threats using various security technologies.
• Continuing budget-strategy disconnect: The improving economy and states’ growing commitment to cybersecurity have led to an increase – albeit small – in the budgets. CISOs have also been successful at tapping supplemental resources, whether from other state agencies, federal funding, or various agency and business leaders. Nevertheless, budgets are still not sufficient to fully implement effective cybersecurity programs – it continues to be the top barrier for state CISOs. In addition, survey responses show that there may be additional barriers to implementing successful initiatives: namely the lack of well-thought-out and fully vetted cybersecurity strategy and priorities.
• Ongoing cyber battle, regulatory complexity, and the confidence gap: State information system house a wide range of sensitive citizen data, making them especially attractive targets for cyber-attacks. CISOs are concerned about the intensity, volume and complexity of cyber threats that run the gamut from malicious code to zero-day attacks. They need to stay abreast of existing and developing threats to establish and maintain the security of an information environment that now increasingly extends from internal networks to the cloud and mobile devices. State officials however, are more confident than CISOs in the state’s safeguards against external cyber threats.
• Growing talent crisis: The skill sets needed for effective cybersecurity protection and monitoring are in heavy demand across all sectors. Private sector opportunities and salaries are traditionally better that those offered by government. Not surprisingly, state CISOs are struggling to recruit and retain people with the right skills, and they will need to establish career paths and find creative ways to build their cybersecurity teams. Furthermore, as states turn to outsourcing and specialist staff augmentation as a means to bridge their cybersecurity talent gap, it’s imperative for CISOs to manage third-party risks effectively.

For a copy of the full report, “2014 Deloitte-NASCIO Cybersecurity Study,” please visit www.nascio.org/DeloitteNASCIO2014CybersecurityStudy/

About the Survey
Deloitte, in conjunction with NASCIO, conducted an online survey of CISOs and state officials in May of 2014. Survey respondents included CISOs or equivalents responsible for the security oversight of 49 states. Additionally, Deloitte surveyed 186 U.S. state business officials to gain states’ business stakeholder perspectives about how government enterprise views, formulates, implements, and maintains its security programs.

About NASCIO
The National Association of State Chief Information Officers is the premier network and resource for state CIOs and a leading advocate for technology policy at all levels of government. NASCIO represents state chief information officers and information technology executives from the states, territories, and the District of Columbia. The primary state government members are senior officials who have executive level and statewide responsibility for information technology leadership. State officials who are involved in agency level information technology management may participate as state members. Representatives from other public sector and non-profit organizations may also participate as associate members. Private sector firms may join as corporate members and participate in the Corporate Leadership Council. For more information about NASCIO visit www.nascio.org.

About Deloitte’s Cyber Risk Services
Deloitte’s Cyber Risk Services help complex organizations more confidently leverage advanced technologies to achieve their strategic growth, innovation and performance objectives through proactive management of the associated cyber risks. With deep experience across a broad range of industries, Deloitte’s more than 1600 practitioners provide advisory and implementation services, spanning executive and technical functions, to help transform legacy IT security programs into proactive Secure.Vigilant.Resilient. Cyber risk programs that better align security investments with risk priorities, establish improved threat awareness and visibility, and strengthen the ability of organizations to thrive in the face of cyber incidents.

About Deloitte
As used in this document, “Deloitte” means Deloitte & Touche LLP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries. Certain services may not be available to attest clients under the rules and regulations of public accounting.

State CIOs: Charting the Course during Uncertain Times

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NASHVILLE, TN., September 30, 2014 – The National Association of State Chief Information Officers (NASCIO), TechAmerica, and Grant Thornton LLP today release the 2014 annual survey of state chief information officers (CIOs), Charting the Course: Leading Collaboration During Uncertain Times. As major changes continue to sweep through the state IT landscape, the fifth annual survey asked state CIOs to share their perspective on the status and future direction of the state CIO organization and the overall enterprise. While the survey covered a wide variety of topics, we asked CIOs to focus particularly on three main topics – the planning and oversight of critical projects, sourcing and the use of data as a strategic asset. These topics share a common theme in that they all require the CIO to establish priorities and to collaborate with stakeholders and multiple external organizations.

Last year’s survey identified how state CIOs are advancing their enterprise vision for information technology (IT) and integrating governance and portfolio management across the state. While these trends continue, CIOs are facing greater scrutiny than ever in the management of large IT investments and greater challenges than ever in the coordinating the efforts of a diverse array of stakeholders. For the first time in the survey series, state CIOs were questioned on enterprise data management.

“Our findings reveal states differing widely in their data management approaches and capabilities,” says Doug Robinson, NASCIO’s Executive Director. “The explosive growth of data has added more complexity and challenges to this discussion, however an overwhelming majority of State CIOs believe their appropriate role is to take the lead and advocate for data as a strategic asset.”

“As procurement has been an area of concern on prior surveys, what impressed me most in the 2014 results is that state CIOs have expressed a moderate level of confidence in their state’s procurement abilities,” says Russ Guarna, Vice President for State and Local Government at TechAmerica. “I believe this shows a growing trend that procurement can be a partner in facilitating the acquisition of technology solutions.”

The survey finds that the role of the CIO continues to evolve. Critical projects grow larger and more complex, the delivery of services involves an ever more complex supply chain, and data assets are more unstructured and distributed more widely than ever. CIOs continue to have to adapt to these new circumstances. The CIO is increasingly a broker of services – they must coordinate the activities of multiple disparate entities, many of them are commercial organizations with their own drivers and objectives. In the absence of extra resources and facing challenges in staff retention and training, innovation continues to be an important weapon in the CIO arsenal.

“State CIOs are facing increasing pressure to deliver results from their largest, most complex technology-enabled transformation projects,” says Graeme Finley, Managing Director in Grant Thornton’s Global Public Sector practice. “Some highly publicized project failures in the past year have only increased the public and legislative attention on these mission-critical IT investments. CIOs are continuing to emphasize the importance of the procurement process in creating a solid foundation for these projects. They are also recognizing that managing the relationship with system integrators is increasingly a critical skill for states, and they are increasingly looking for alternative approaches that reduce the size and duration of these projects and that enable incremental delivery of benefits.”

You may find the complete report at www.nascio.org/2014StateCIOSurvey

NASCIO Celebrates State Chief Information Security Officer’s with Jarrett Scholarship

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Nashville, TN., Monday, September 29 — The National Association of State Chief Information Officers (NASCIO), awarded the Thomas M. Jarrett State Chief Information Security Officer (CISO) Scholarship to three deserving CISO’s during the 2014 Annual Conference in Nashville.

This is the second year for the scholarship program, which was created to pay homage to Thomas M. Jarrett, past president of NASCIO (2004 – 2005), for his passion for cybersecurity. The scholarship grants current CISO’s the opportunity to attend the NASCIO Annual Conference.

The following individuals were selected to receive this year’s scholarship due to their dedication and leadership in cybersecurity:

Chris Letterman, Chief Security Officer, State of Alaska

“Chris Letterman took over the SSO in 2013 in the midst of a crisis,” said Jim Bates, CIO State of Alaska. “He has effectively, in that short time frame changed the security culture from what was perceived by our stakeholders ‎and customers as law enforcement to one of public safety. He has become the great collaborator and has brought needed focus to our State’s future in terms of Risk Management and Cybersecurity.”

Kevin Burns, Chief Security Officer, Commonwealth of Massachusetts

Bill Oates, Commonwealth CIO for the Commonwealth of Massachusetts said, “We in Massachusetts are fortunate to have a CISO with Kevin’s expertise, experience, and dedication. I am so pleased that Kevin’s hard work has been recognized by NASCIO, giving him the opportunity to meet and exchange ideas and best practices with peers from across the nation at this year’s conference. I am confident that the learnings Kevin brings home to Massachusetts will help us in our robust and ongoing cybersecurity efforts.”

Deborah Snyder, Acting Chief Information Security Officer, State of New York

“Deb Snyder is an accomplished government policy and cybersecurity industry leader, and brings a wide range of knowledge, skills and experience to the challenges of dealing with today’s rapidly changing information management landscape,” Brian Digman, CIO, State of New York. The recent transformation of New York State’s information technology services necessitated a clear vision of the role and value of information security in enabling the State business needs. As Acting NYS Chief Information Security Officer, Deb established our Enterprise Information Security Office organization and core functions, and set the strategic direction for business-aligned security risk management, consistent standards and practices, enhanced threat monitoring and incident management capabilities, skills training and awareness. Her passion, dedication and leadership in cybersecurity have enabled us to progress efforts quickly and effectively. She is an invaluable resource to our senior leadership team, and an outstanding choice for this well-deserved recognition.”

Learn more about the recipients at www.nascio.org/awards/tjcs/

NASCIO Recognizes Exceptional Contributions in State Government

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Nashville, TN, Tuesday, September 30 —The National Association of State Chief Information Officers (NASCIO) honored Mark Walker, Deputy Tax Commissioner/Chief Information Officer for the Ohio Department of Taxation and Dianna Anderson, Chief Data Officer for the Colorado Governor’s Office of Information Technology with the association’s State Technology Innovator award. The awards were presented today during NASCIO’s 2014 Annual Conference in Nashville, TN.

During Mark’s leadership, he has worked diligently with his Tax business leaders, IT team and IT vendor in taking advantage of technology to enhance the agency’s mission and goals while expediting the process. This has not been easy; it has required intimate involvement of business leaders, changing the project leadership culture, teaming with vendors, and adopting the non-traditional Agile Scrum Delivery process.

“Mark Walker has been an outstanding change agent and proponent for changing the way we do business in Ohio,” said NASCIO’s President and Chief Information Officer for the State of Ohio, Stu Davis. “It is a privilege to recognize him for his efforts in advancing technology and information sharing in support of the Department of Taxation, the State, and for Ohio’s businesses and citizens.”

Over the past year, Diana’s work was instrumental in the success of the State’s first civic app challenge—Go Code Colorado. The Secretary of State’s office designed Go Code Colorado to encourage developers to create solutions to identified business problems using data that was hosted on CIM. It was an example of how the data housed on the public side of CIM can be used to create business solutions.

“Dianna is passionate about her work and the people of Colorado, Suma Nallapati, Secretary of Technology and Chief Information Officer, the State of Colorado. “Her drive to increase government transparency, while helping all Coloradans gain better services, is a true gift to our great state. Her leadership continues to transform the landscape of data sharing and I know her good work will benefit the State of Colorado for many years to come.”

Nominations were gathered from NASCIO members as well as non-members. NASCIO presents the State Technology Innovator Award on an annual basis to recognize state leaders who steadily promote innovation, excellence and good government. Nominees must be an employee of, elected official, appointed official or other appointee representing state government. Learn more about this awards program at www.nascio.org/awards/sti/

NASCIO Champions National Cyber Security Awareness Month

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LEXINGTON, Ky., Thursday, September 18 — Acknowledging the importance of protecting citizen data and raising awareness of security threats, the National Association of State Chief Information Officers (NASCIO) endorses October 2014 as National Cyber Security Awareness Month. This October marks the 11th Anniversary of National Cyber Security Awareness Month and for this observance, NASCIO has updated its Resource Guide for State Cybersecurity Awareness, Education, and Training Initiatives. The Resource Guide is now available at www.nascio.org/publications/. Visit NASCIO’s Cybersecurity Awareness resource page to learn more www.nascio.org/advocacy/cybersecurity/.

“NASCIO is excited to kick off National Cyber Security Awareness Month at our 2014 Annual Conference this year in Nashville,” said Craig Orgeron, NASCIO president and Mississippi chief information officer. “With cybersecurity remaining a top issue for our state CIOs, it is critical that we continue to bring attention to the significance of online safety and security. States across the country are creating programs to ensure that every citizen has the resources they need to stay safer and more secure online. The month of October allows us to highlight each state’s initiatives and understand our shared responsibility.”

NASCIO has joined forces with the Department of Homeland Security’s Office of Cybersecurity and Communications, the Multi-State Information Sharing and Analysis Center and the National Cyber Security Alliance in supporting National Cyber Security Awareness Month, which is designed to increase the public’s awareness of cybersecurity and crime issues so citizens can take precautions to avoid those threats on the Internet. Public relations activities, educational programs, events and initiatives that target home users, small businesses, education audiences (K-12 and higher education), and child safety online will be featured throughout October. To find out more about participating in National Cyber Security Awareness Month, please visit www.staysafeonline.org.

NASCIO is a Proud Supporter of Health IT Week

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LEXINGTON, Ky., Monday, September 15 — This September, the National Association of State Chief Information Officers (NASCIO) is joining approximately 400 public and private sector organizations to participate in the 9th Annual National Health IT Week (September 15-19, 2014). National Health IT Week 2014offers all healthcare stakeholders an opportunity to unite under one banner, expressing the benefits that health information technology (IT) brings to U.S. healthcare. “One Voice, One Vision.”

Health information technology improves the quality of healthcare delivery, increases patient safety, decreases medical errors, and strengthens the interaction between patients and healthcare providers.

“Our participation in National Health IT Week 2014 underscores NASCIO’s commitment to ensure health information technology is integrated, interactive, interoperable, and intelligent to provide the best patient outcomes,” said NASCIO Executive Director Doug Robinson. “Our collective efforts can have a stronger impact on the betterment of our healthcare system through information technology.”

Visit www.HealthITWeek.org for a full list of partners and updates on the week’s activities. Working together with our growing coalition of stakeholders, NASCIO is helping to transform healthcare for all.

NASCIO Leadership Refreshes the Association’s Strategic Direction

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LEXINGTON, Ky., Tuesday, September 9 — Top state information technology leaders for the National Association of State Chief Information Officers (NASCIO) have selected to adopt a new strategic plan aimed to put a stronger emphasis on areas such as leadership and business innovation that are key factors in the evolving role that CIOs play as transformative government leaders.

“The NASCIO Executive Committee held a strategic planning session focused on the priorities and future vision of the association,” said Craig Orgeron, Ph.D., NASCIO president and Mississippi chief information officer and executive director. “The new strategic plan reinforces the association’s mission, vision, and guiding principles and strengthens NASCIO’s ability to support CIOs as state leaders and visionaries.”

NASCIO relies on its strategic plan to guide the development of the annual business plan and supporting performance measurement. Strategic initiatives to be addressed are determined by the Executive Committee after assessing state member priorities, as well as emerging national trends and issues. The complete strategic plan is available at www.nascio.org/aboutNASCIO/StrategicPlan/.

National Cyber Security Awareness Month to Launch at 2014 NASCIO Annual Conference

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Launch brings together IT leaders from state, local, federal 
government and private industry

LEXINGTON, Ky., Wednesday, September 3 — The National Association of State Chief Information Officers (NASCIO) announced today that National Cyber Security Awareness Month (NCSAM) will kick off at the NASCIO Annual Conference on October 1 in Nashville, Tennessee. The program will feature remarks by White House Cyber Security advisor Michael Daniel; federal, state and local partners; and panel sessions featuring both the public and private sector.

In its 11th year, NCSAM is a collaborative effort between U.S. Department of Homeland Security and its public and private partners to raise awareness about the importance of cyber security and individual cyber hygiene. NASCIO will be joined by federal partners, the National Cyber Security Alliance (NCSA), the Multi-State Information Sharing and Analysis Center (MS-ISAC), Public Technology Institute (PTI), key state and local leaders, private sector stakeholders, and members of the public for an engaging morning dedicated to this vital subject.

NASCIO President and Mississippi’s Chief Information Officer and Executive Director, Craig Orgeron said, “Cyber security continues to be a top issue for state CIO’s, which is why NASCIO is so pleased to be hosting the NCSAM launch. We welcome our federal, local and industry partners for an informative discussion and productive program.”

The event will take place at the Omni Nashville and attendance is open to all public and private industry partners.

NASCIO Recognizes Outstanding Achievements in State IT

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LEXINGTON, Ky., Tuesday, August 19 — The National Association of State Chief Information Officers (NASCIO) has selected 33 IT initiatives in 11 categories as finalists for the State IT Recognition Awards. This year’s high quality of nominations shows that states continue to innovate and achieve great results.

This is NASCIO’s 26th consecutive year of honoring outstanding information technology achievements in the public sector. Finalists in NASCIO’s prestigious awards program were recently announced and one initiative in each category will be recognized at NASCIO’s upcoming Annual Conference in Nashville. Projects and initiatives from NASCIO member states, territories, and the District of Columbia were eligible for nomination, and finalists were selected by NASCIO’s Awards Committee from a field of more than 100 nominees.

“Being a part of the NASCIO awards process was a privilege and an honor,” said David Behen, CIO for the state of Michigan. “As co-chair of the Awards Committee, I can assure everyone that the winners of these coveted IT awards will be both deserving and hard earned. The selection process is sound and strong.”

“As a longtime NASCIO member, I always look forward to the awards process each year,” said Claire Bailey, CTO and Director for the state of Arkansas and Awards Committee co-chair. “I continue to be amazed by the innovation and leadership that is showcased in the submissions. All submissions illustrate the dedication across the states to improve access and delivery of government services. Congratulations to the award recipients and thanks to all who took part in this process.”

To ensure states can access the innovations and best practices of their peers, details about all the nominated projects are posted on NASCIO’s website at www.nascio.org/awards/sit

Awards finalists in the 2014 program are as follows:

Cross Boundary Collaboration and Partnerships
State of Ohio: Ohio Integrated Eligibility System
State of Oregon: Oregon Interoperability Service Project
Commonwealth of Massachusetts: Tracking Towards a Greener Tomorrow

Data, Information and Knowledge Management
State of North Carolina: Electronic Rounds Tracking System
State of Connecticut: ConneCT – Modernization of Client Service Delivery
State of Tennessee: Tennessee Controlled Substance Monitoring Database
State of Texas: TXMAP, Flex Version 2.0

Digital Government to Business (G2B)
State of Washington: Automatic Infrared Roadside Screening (AIRS) System
State of Oklahoma: Construction Project and Portfolio Management Tool Implementation
State of Oregon: Oregon Employer Portal Project

Digital Government to Citizen (G2C)
Commonwealth of Kentucky: kynect: Kentucky’s Healthcare Connection
State of New Mexico: Unemployment Insurance (UI) Tax & Claims System
State of Washington: Washington Healthplanfinder Facilitates Health Insurance Exchange

Enterprise IT Management Initiatives
State of California: California Highway Patrol Statewide CAD Replacement Project
State of Georgia: Desire2Learn Implementation
State of Michigan: Enterprise Portfolio Management Transforms State IT

Fast Track Solutions
State of California: Corpsmember Recruiting System (CoRe)
State of Connecticut: Expedited Licensing for Healthcare Providers
State of Missouri: Health Home Performance Enhancement through Novel Reuse of Syndromic Surveillance Data

Improving State Operations
State of Oklahoma: Docket Search and Investigative Reporting Suite of Services
Commonwealth of Virginia: Outside VDOT
Commonwealth of Pennsylvania: Posted and Bonded Roads Mobile App
Commonwealth of Massachusetts: Preventing Health Care Fraud

Information Communications Technology Innovations
State of California: Consolidated Patrol Vehicle Environment
State of Ohio: MARCS in School
Commonwealth of Pennsylvania: Automated Text Messaging of Outbound Communication for Child Support

Open Government Initiatives
State of Oregon: Centralized Public Meeting Notices Project

Cybersecurity
Commonwealth of Virginia: Barring Open Doors to Threats
State of Oregon: Oregon-Montana Disaster Recovery Phase I
Commonwealth of Pennsylvania: Portal Storm: A Cyber/Business Continuity Exercise

Special CIO Recognition Award
Commonwealth of Pennsylvania: IT Central
State of Michigan: MiPage
State of Texas: Texas Data Center Services Governance Model

Alliance Offers Insights into Transforming State Governments

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LEXINGTON, Ky., Wednesday, July 9 — Today, seven national associations of state government officials released a report focusing on how to transform state government operations based on a collaborative approach with other state officials. The goal is to transform state government operations to be more efficient, high-performing and responsive to citizens. The report summarizes a March 28, 2014 Summit on Transforming State Governments from the Inside Out, which was jointly sponsored by seven associations that comprise the Alliance to Transform State Government Operations (The Alliance).

Members of the Alliance are the Association of Government Accountants (AGA), the National Association of State Budget Officers (NASBO), National Association of State Auditors Comptrollers and Treasurers (NASACT), National Association of State Chief Administrators (NASCA), National Association of State Chief Information Officers (NASCIO), National Association of State Personnel Executives (NASPE), and the National Association of State Procurements Officials (NASPO).

The Alliance’s challenge during the March 28 summit was to identify entirely new paths for state operations. Four areas for potential transformation were identified by the Alliance prior to the one-day summit: 
1. Human Capital/Workforce of the Future 
2. Consolidation/Optimization/ Rationalization 
3. Enterprise Management 
4. Business/Data Analytics and Predictive Analysis

After an overview of each focus area, facilitated discussions revolved around various ‘enablers’ for transformation — that is, factors that could be leveraged to help transformation to occur — as well as ‘barriers.’ Each section concluded with a broad framework of actions that could be taken to create transformation.

The positive energy and enthusiasm conveyed by participants was palpable as the Summit drew to a close. They achieved what they came to do; for each of the four focus areas, participants identified: key areas of state operations ripe for transformation, the relative priority, barriers and opportunities to address, and a framework of actions necessary to enhance the likelihood of transformation.

NASCIO President and Mississippi’s CIO and Executive Director, Craig Orgeron, attended the summit and said “NASCIO is pleased to contribute to the vital work of the Alliance. We believe information technology to be an indispensable tool in the transformation of state government, enabling effective and efficient state government business processes, providing opportunities to investigate alternative delivery models, and offering a collaborative venue to streamline citizen services."

Participants, on behalf of their respective associations, expressed eagerness to continue working together as an alliance on the four areas of transformation. They wanted to make sure the results of their work at the summit are shared with the members of their respective associations more broadly — starting with annual meetings and continuing with other activities such as educational webinars and special events. The Alliance’s first webinar – Best Practices for Addressing Today’s Human Capital Challenges – was conducted on June 25, 2014.

Read the report at by clicking the following link: www.agacgfm.org/AGA/ToolsResources/documents/Transforming-Gov-Summit-Report0714_F.pdf

Watch the webinar at www.youtube.com/watch?v=Z1qLqldACtM&feature=youtu.be

The summit was conducted by the Alliance with the support of founding sponsor Accenture, primary sponsor Deloitte, and supporting sponsors Oracle and VISA. The Alliance seeks to engage a broad-cross section of operational professionals in identifying pathways to transforming government. The Alliance is comprised of state officials responsible for the technology, financial management, services and human resources required to manage the government itself. These functional areas (and the supporting systems) are the lifeblood of governments and collectively, are the engine of government performance.

About NASCIO: NASCIO represents state chief information officers and information technology executives from the states, territories and the District of Columbia. NASCIO fosters government excellence through quality business practices, information management and technology policy. www.nascio.org.

About AGA: AGA is the member organization for financial professionals in govern¬ment. We lead and encourage change that benefits our field and all citizens. Our networking events, professional certification, publications and ongoing education help members build their skills and advance their careers.www.agacgfm.org.

About NASBO: For over 60 years, NASBO has been the professional membership organization for state budget and finance officers. As the chief financial advisors to our nation’s governors, NASBO members are influential decision makers in state government. NASBO is an independent, nonpartisan, nonprofit research and educational organization located in Washington, D.C.www.nasbo.org.

About NASCA: NASCA represents state chief administrators – public officials in charge of departments that provide support services to other state agencies. NASCA provides a forum to exchange informa¬tion and learn new ideas from each other and private partners. www.nasca.org.

About NASACT: NASACT is the professional organization for officials who have been elected or appointed to the offices of state auditor, state comptroller or state treasurer. www.nasact.org. 

About NASPE: NASPE provides a national leadership forum to advance state government human resources through the exchange of best practices, strategies and solutions. Primary members or the association are the states’ chief human resource management executive in the 50 state governments. www.naspe.net.

About NASPO: NASPO is a non-profit association dedi¬cated to strengthening the procurement community through education, research, and communication. It is made up of the directors of the central purchasing offices in each of the 50 states, the District of Columbia and the territories of the United States.www.naspo.org.