Your AI Blueprint: 12 Key Considerations as States Develop Their Artificial Intelligence Roadmaps

With the mass availability of generative AI (GenAI) tools and large language models in 2023, states are updating or creating new policies and road maps for artificial intelligence (AI). As AI becomes increasingly integrated into the technology infrastructure of government agencies, an AI roadmap will emerge as an indispensable tool for states in the months and years ahead.

This three-page document is a blueprint for states to use as they develop their AI roadmaps in the year ahead and includes 12 essential considerations to incorporate. The third page includes resources including examples of state executive orders, generative AI policies, other government resources.


Actively Managing the IT Investment Portfolio: A Playbook for State Government

This report is a retrospective recap of state approaches to state government enterprise portfolio management. The operating disciplines employed in four states are presented.  These include the Commonwealth of Virginia, the state of Washington, the state of Illinois and the state of Maryland.  Each state presented different aspects of enterprise portfolio management as well as reinforcing the importance of supporting disciplines in investment management, enterprise architecture and customer experience.

Six plays are presented as essential plays for initiating and sustaining an enterprise portfolio management discipline.

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State Government Application Modernization is Under Stress!

NASCIO and VMware conducted a study during 2022 on the topic of state government application modernization. This study included an online survey and detailed individual interviews of state and territorial CIOs. On this webinar we explore the results of this study and highlight the challenges to application modernization and the recommendations for states and territories to move forward with their application modernization efforts.

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State CIO Top 10 Enterprise Risks for 2022

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. These priorities are used as input to NASCIO’s programs, planning for conference sessions, and publications. For 2022, we added a section to our survey that addresses enterprise risk management and asked our state CIOs to pick their top enterprise risks. This is the first year we have compiled such a list. As with the priority strategies and the priority technologies, this list of enterprise risks is anticipated to be a valuable reference for states and the marketplace.


State CIO Top Ten Policy and Technology Priorities for 2022

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.


Making the Case for Insight Enabling Analytics

The complexities as well as the shear volume of information that are rushing toward state government decision makers is overwhelming.  And the importance and responsibility for making the right decisions  is also at an all time high.  Decisions bring outcomes on citizens.  Those outcomes must be the intended outcomes that ensure citizens are protected and their lives are made better through policy and program decisions by the elected representatives citizens put in place.

Analytics must be insight enabling analytics to ensure decisions makers have access to necessary and relevant data and information, and the capabilities to effectively draw conclusions that lead to competent decisions.

We make the case for analytics and present questions for state government decision makers.  We also present a list of recommendations for effectively establishing an enterprise capability in analytics.  This report builds on our series on analytics “Do You Think? or Do You Know?”.


An Introduction to the National Information Exchange Model

This presentation provides an overview of NIEM, the motivation behind the creation of it, the domains of government that are included, and the benefits that can be gained by employing it.

Katherine Escobar, Managing Director for the NIEM Program Management Office, provides an introduction to NIEM including the challenges facing state, local, territorial and tribal governments in sharing information across government lines of business.

NASCIO has a long history supporting the NIEM initiative.  This is a revisit of the benefits of NIEM and how to get started.

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Additional information about NIEM is available on the following websites:

  • The NIEM website
  • “What is NIEM” An introduction to NIEM–a common vocabulary that enables efficient information exchange across diverse public and private organizations.
  • NASCIO NIEM resources – For additional NASCIO resources related to NIEM, search on the term “NIEM” using our search tool
  • “In Hot Pursuit – Achieving Interoperability Through XML”  Part 1 and Part 2 – this video references XML but NIEM is much more than a set of XML schemas.  


The Future State CIO: How the Role will Drive Innovation

This report presents the results of a joint Accenture/NASCIO research project exploring the future role of the state CIO and how the state CIO will drive innovation.

The research included interviews and a survey of state CIOs to understand the role of state CIOs in promoting innovation in government.

  • The study explored how state IT organizations build the capacity to innovate and which best practices help in doing so.
  • We also examined how state CIOs embrace new and emerging technologies to create the best government outcomes.
  • Our report illuminates compelling opportunities, persistent obstacles, strategies for accelerating innovation and inspiring real-world case studies.
  • The report presents a set of practical recommendations for driving innovation.


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The State CIO Operating Model: A Playbook for Managing Change in a Sustainable Way

This is the fourth in our NASCIO series “The CIO Operating System:  Managing Change in a Sustainable Way.”  It is also the culmination of the work from NASCIO’s project team and a partnership with Integris Applied, Inc., a corporate member of NASCIO, that began in January of 2018.  This is a playbook of eleven plays that any state or territory can utilize in order to move into a new operating model.  This operating model creates a highly disciplined state CIO organization that proactively engages with state agencies, understands current and emerging program and citizen needs, as well as maintains market awareness of current and emerging trends and offerings.  Moving into and maturing this model is essential for each state and territory to effectively map capability demand with capability supply.

This report looks to the past in that it is the highlight and culmination of the first year of this special project, synthesizing all the previous work which includes three reports, a recorded webinar, a survey of state CIOs.    It looks to the future in that the plays will be further developed with necessary guidance on how to effectively execute these eleven plays.  The next big push in this project will be the development of the “DevOps” for the new multisourcing operating model.  This playbook then becomes the launching point for the future.  In many ways this report and the project that produced it is an inflexion point coincident with NASCIO’s 50th anniversary.  Much has been accomplished within the NASCIO community in the past 50 years.  And we celebrate all of that.  Then we look to the future and consider “what is possible?”  This playbook is the first step into that future.  So fasten your seat belts, and get ready for the next major phase.  Its going to be a wonderful ride!

The CIO Operating System: Managing Change in a Sustainable Way

This webinar presents the basics concepts of multisourcing and the “New State CIO Operating Model.” The presentation covers an overview of the NASCIO Multisourcing Initiative which began in January of 2018 in partnership with Integris Applied, Inc. The framework and the maturity model that are being employed as major references throughout the project are presented and explained.

The project workplan includes a survey to be completed by each state and territory, and will be distributed in September 2018. This webinar provides background on the new State CIO Operating Model for those completing the survey. Preliminary results from the survey will be presented at the NASCIO 2018 Annual Conference.

Click here for the full slide deck from the webinar.

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