Generative Artificial Intelligence and its Impact on State Government IT Workforces

NASCIO and McKinsey & Company released this publication which was conducted to better understand the current state and plans for the rollout of generative artificial intelligence (GenAI) in state governments across the US, focusing on workforce implications and challenges. In February and March 2024, 49 state chief information officers (CIOs) responded to our survey, and we followed up by interviewing many of these CIOs to explore insights arising from the survey. With policy guardrails in place, and many pilots underway or complete, now is the time for states to move into the scaling phase to realize the benefits of GenAI.

Download

Data Literacy Within State Government: Building a Knowledgeable Workforce That Knows How to Use Data for Better Decisions

Data literacy is an important capability for all state employees. The growing interest and use of generative artificial intelligence software puts even more emphasis on this important capability across the state organization.  Data quality and data literacy are tightly coupled capabilities. This short document highlights the issues and recommendations for moving forward with a state government data literacy program.

Download

State CIO Top Ten Policy and Technology Priorities for 2024

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

Download

Preparing for Future Shocks in State Government: State CIOs Play an Important and Expanding Role in Resilience

State CIOs face a range of issues that could test the resilience of their states, their teams and themselves —from future public health crises and cyber threats to climate change, workforce shortages and disruptive new technologies. In this new report from NASCIO, the Center for Digital Government and IBM, these issues are explored and CIOs give insight on how they are facing these challenges.

Download

What’s Trending in State and Local Government IT? Your Opportunity to Ask the Executive Directors

The audience is in the driver’s seat for this webinar as we take your questions on the latest trends impacting state and local government CIOs. What are the areas of focus of IT executives? What’s the latest on budgeting, operational and management priorities for state and local IT? What works, and what doesn’t, when it comes to building effective partnerships and strategies for collaboration and innovation? With all the buzz around AI, we will take a look at what CIOs should be considering as they meet with policy leaders and internal customers as the interest in deploying AI for government services grows.

Watch the Recording

Express Talk: Workforce

State CIOs ranked workforce third on the 2023 State CIO Top Ten Priorities list. Not surprising given that state governments are facing workforce constraints spurred by the great resignation, the Covid-19 pandemic and other economic pressures. In this Express Talk, Lisa Jammer shares practical advice and real-world examples of how the Texas Department of Information Resources (DIR) is attracting, retaining and advancing their workforce. DIR was recently named one of the Top Workplaces in the U.S.A. for the second year in a row.

Session at the NASCIO 2023 Midyear Conference

Watch the Recording

Securing States: Modernizing to Attract & Retain Cyber Talent

This publication is a culmination of a partnership between NASCIO and NGA, which started in 2022, to assist states in identifying the concrete actions they can take now to bridge the cybersecurity workforce gap. NASCIO and NGA convened Governors’ policy advisors, state information technology and cybersecurity leaders, workforce professionals and other experts to provide a forum for sharing experiences and best practices. This publication details the current state of play and summarizes the insights aggregated during this meeting, as well as previous related efforts by NASCIO and NGA to facilitate discussion on this topic.

Download (PDF)

View multimedia webpage

State CIO Top Ten Policy and Technology Priorities for 2023

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

Download

The 2022 State CIO Survey

The 2022 State CIO Survey, The People Imperative examines key issues related to critical success factors for the state CIO, workforce, enterprise portfolio management and others. The state CIO survey, published annually for the last 13 years, includes responses from 51 state and territory CIOs.

Download

Insights from the World of Public Sector Leadership: 2022 State CIO Survey

Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2022 State CIO Survey, conducted by NASCIO and Grant Thornton, provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.

Session at the NASCIO 2022 Annual Conference

Presenters: Doug Robinson, Executive Director, NASCIO | Amanda Crawford, Executive Director and CIO, Texas | Tarek Tomes, Commissioner and CIO, Minnesota

Watch the Recording

Related Resource: The 2022 State CIO Survey