Technology Forecast 2020: What State and Local Government Technology Officials Can Expect (webinar)

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This popular, annual webinar, presented by PTI and NASCIO, provides an overview of the pressing technology issues that will be impacting state and local governments for the coming year.

Doug Robinson, Executive Director, NASCIO, and Alan Shark, Executive Director, PTI will share their views of the technology landscape based on recent research activities and conversations with state and local government technology leaders.

NASCIO’s Slide Deck | PTI’s Slide Deck

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The 2019 State CIO Survey

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In its 10th iteration, the 2019 State CIO Survey, The Responsive State CIO: Connecting to the Customer, takes a deep dive into how state IT leaders are targeting their responses to customer needs, in addition to managing the evolving IT responsibilities of state leaders. The survey is a joint publication of NASCIO, Grant Thornton LLP and CompTIA and includes responses from 49 state and territory CIOs on a range of issues. Two new topics for this year are customer relationship management and state and local collaboration. The 2019 State CIO Survey also highlights CIO business models, IT cost management, workforce, cybersecurity, performance management, acquisition, cloud services, digital government, data management and analytics and emerging technologies.

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Relationships Matter Most

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As more states have adopted an enterprise approach to managing IT and as the role of the CIO has evolved from solely being a provider of services, to a broker of shared services, CIOs have been focusing more on agency customer relationship management. In this publication we discuss current strategies to improve customer/agency relationships and we provide some key steps toward customer relationship success.

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Ask the Executive Directors: NASCIO and PTI Address the State and Local Government Technology Landscape

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During this interactive webinar, Doug Robinson, Executive Director of NASCIO, and Alan Shark, Executive Director of PTI shared their views with regards to the state and local government technology landscape while answering questions submitted by attendees during the Q & A portion.

View NASCIO’s Slide Deck  |  View PTI’s Slide Deck

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Perspectives on Privacy: A Survey and Snapshot of the Growing State Chief Privacy Officer Role

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Compared to a private company or even any other level of government, the need to focus on privacy at the state level is significant. The amount of personal information citizens provide to their state outweighs anything a citizen provides to any one company. Because of this, we have seen number of states who have hired a chief privacy officer increase rapidly over the last several years. This NASCIO research provides a snapshot of the state chief privacy officer position, the background of CPOs, what they do in their roles, how the role is administratively structured and their advice for states interested in creating the position.

 

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Leading in a Self-Organizing World: An Operating System for Agile Leaders

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This is the first in a series of three, 30-minute webinars. Everyone is asking about scaling Agile, but that’s the wrong question. We really need to ask, “How do we lead large, self-organizing teams?” It means strong leadership – just not the kind we’re used to. Webinar one explored the forty-year march towards self-organization based on annual Gallup surveys and over two hundred assessments of large agile organizations performed by AgileCxO’s partners.

Here is the slide deck from the webinar.

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Building North Dakota’s Contribution to the Cyber Moonshot

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The State of North Dakota sees the safety of the Internet and our citizens’ information as absolutely essential to our collective future. During this webinar, Shawn Riley expounded on how the North Dakota approach to cyber across their educational systems and workforce organizations will be accomplished and details of execution as North Dakota contributes to the cyber moonshot.

Click here for the full slide deck from the webinar.

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Get in the Game: Understanding Today’s Workforce Playing Field

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Some states are offering flexible work hours, employee development and training, wellness programs and paid family leave to compete with the private sector and rightfully stand on their own in the recruitment and retention workforce game. And still, other states lag behind. We heard from Gerald Young, Senior Research Associate of the Center for State and Local Government Excellence, and Leslie Scott, Executive Director of the National Association of State Personnel Executives (NASPE), on a look at where state government workforce has been and where it might go.

Click here for the full slide deck from the webinar.

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Top Ten Talks: Valuing Diversity

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James Collins, State CIO, Delaware, presented Valuing Diversity during Top Ten Talks at the NASCIO 2017 Annual Conference in Austin, TX.

Speaker has just 5 minutes to deliver a focused talk on one of the CIO Top Ten Priorities.

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Technology Forecast 2018: What State and Local Government Technology Officials Can Expect

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For this popular annual event, NASCIO and PTI came together to provide a picture of what the technology priorities, issues and trends will be for state and local governments in 2018. This year, we were pleased to add the National Academy of Public Administration (NAPA) Standing Panel on Technology Leadership as a program sponsor.

Click here for the full slide deck from the webinar.

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