The publication includes data collected from state CIOs in February and March of 2020 and in January and February 2021 on a snapshot of the pre and mid pandemic state IT workforce. CIO workforce priorities and lessons learned from the COVID-19 pandemic are detailed.
This popular, annual webinar, presented by CompTIA-PTI and NASCIO, provides an overview of the pressing technology issues that will be impacting state and local governments for the coming year.
Doug Robinson, Executive Director, NASCIO, and Alan Shark, Executive Director, PTI will share their views of the technology landscape based on recent research activities and conversations with state and local government technology leaders.
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
When leading remote and hybrid teams, it’s easy for upskilling and reskilling to be abandoned and become lost in the day-to-day, but with the different workload requirements presented by the new normal there is an opportunity to upskill teams with an agile and iterative approach to technology learning. In this session, hear how Utah’s Department of Technology Services (DTS) focused on its IT workforce, leveraging tools to help employees build new skills and identify areas where additional training was needed to help teams adapt to the coming changes.
Session from the NASCIO 2020 Midyear Webcast Series
Panel: Mike Hussey, CIO, UT | Calvin Rhodes, CIO, GA | Ervan Rodgers, CIO, OH | Rob Atkinson, President, Information Technology and Innovation Foundation (ITIF)
Session from the NASCIO 2020 Midyear Webcast Series
Panel: Michael Leahy, CIO, MD | Nelson Moe, CIO, VA | Ed Toner, CIO, NE | Jeff Wann, CIO, MO
This popular, annual webinar, presented by PTI and NASCIO, provides an overview of the pressing technology issues that will be impacting state and local governments for the coming year.
Doug Robinson, Executive Director, NASCIO, and Alan Shark, Executive Director, PTI will share their views of the technology landscape based on recent research activities and conversations with state and local government technology leaders.
In its 10th iteration, the 2019 State CIO Survey, The Responsive State CIO: Connecting to the Customer, takes a deep dive into how state IT leaders are targeting their responses to customer needs, in addition to managing the evolving IT responsibilities of state leaders. The survey is a joint publication of NASCIO, Grant Thornton LLP and CompTIA and includes responses from 49 state and territory CIOs on a range of issues. Two new topics for this year are customer relationship management and state and local collaboration. The 2019 State CIO Survey also highlights CIO business models, IT cost management, workforce, cybersecurity, performance management, acquisition, cloud services, digital government, data management and analytics and emerging technologies.
As more states have adopted an enterprise approach to managing IT and as the role of the CIO has evolved from solely being a provider of services, to a broker of shared services, CIOs have been focusing more on agency customer relationship management. In this publication we discuss current strategies to improve customer/agency relationships and we provide some key steps toward customer relationship success.
