DigiSolve Solutions

DigiSolve Solutions was founded to empower public-sector CIOs and CFOs with the tools and insights needed to lead in the digital era. We solve the most pressing IT service governance challenges faced by state and local governments by ensuring accountability, financial transparency, and measurable service outcomes.
Capabilities we deploy for State & Local Government
1) High-Performance Service Governance
We help governments move from reactive oversight of service providers to proactive control through our Automated IT Performance Metrics that include:
•    Provide automated service-level performance analysis and management
•    Provide continuous tracking and performance optimization of service commitments
•    Provide easy-to-use accountability SLA compliance dashboards, including daily SLA performance and monthly SLA compliance.
2) IT Financial Transparency and Cost Optimization
We eliminate financial blind spots with digitized cost modeling, IT rate establishment, and service cost reporting in our digitized IT Financial Management (ITFM) platform and services, including:
•    IT revenue cycle management, rate establishment, and defensible cost models
•    End-to-end IT service, FinOps-based traditional and cloud cost management
•    Invoice automation for supply-side invoice reporting to ensure you only pay for services contracted
•    Chargeback and showback automation with an intuitive enterprise and agency-level bill of IT to ensure fairness and cost alignment