governance, policies, use cases, security, privacy, workforce skills, data quality, ethical use, overall adoption
3. BUDGET / COST CONTROL / FISCAL MANAGEMENT
managing budget reduction; managing federal funding; strategies for savings; reducing or avoiding costs; dealing with inadequate funding and budget constraints
5. DIGITAL GOVERNMENT / DIGITAL SERVICES
framework for digital services; portal; accessibility; identity management; crowd sourcing; privacy; security; cross-agency collaboration; cost/benefit analysis
7. IDENTITY & ACCESS MANAGEMENT
supporting citizen digital services; workforce access; access control; authentication; credentialing; digital standards
9. CONSOLIDATION/OPTIMIZATION
centralizing, consolidating services, operations, resources, infrastructure, data centers; communications and marketing “enterprise” thinking
2. CYBERSECURITY & RISK MANAGEMENT
governance; budget and resource requirements; security frameworks; data protection; training and awareness; insider threats; third-party risk; whole-of-state cybersecurity
4. MODERNIZATION
enhancing, renovating, replacing platforms and applications; business process improvement; governance
6. ACCESSIBILITY
ensuring state services, policies, websites, communications, publications and tools are accessible; ensuring accessibility is considered in the state procurement process; compliance with DOJ rules
8. DATA MANAGEMENT & ANALYTICS
data governance; data architecture; strategy; business intelligence; predictive analytics; big data; roles and responsibilities
10. CLOUD SERVICES
cloud strategy; selection of service and deployment models; scalable and elastic services; governance; service management; security; privacy; procurement
Every year, NASCIO surveys state CIOs to identify the issues, strategies and technologies that will shape the year ahead.
The resulting State CIO Top 10 Priorities isn’t just a ranking. It’s a roadmap for the greater state technology community.
Insight for States:
Offers a national benchmark so states can compare priorities, spot emerging trends and learn from peers
Guidance for Private Sector:
Highlights where states are placing strategic emphasis, helping partners understand where their solutions and expertise can make the greatest impact.
Focus for NASCIO:
Helps the association align its programs, publications and advocacy with the most pressing needs of state technology leaders.
Reference for Strategic Partners and Stakeholders:
Used by national associations representing other state government positions and other policy and planning organizations to understand trends and anticipate needs around government technology