State agencies and local government organizations rely on Zoom to streamline operations, enhance team collaboration, and improve constituent and citizen services. Whether managing internal inter-agency communications or handling high-volume citizen interactions, Zoom's UCaaS and CCaaS solutions empower government employees with intuitive easy-to-use tools for greater efficiency, responsiveness, and engagement. By enabling secure, flexible, and AI-driven communication, agencies can better coordinate across departments, reduce administrative burdens, and provide faster, more effective public services—all while ensuring compliance and data security.
In addition, built on US-based AWS GovCloud infrastructure and US-based co-located data centers, Zoom for Government solutions ensure the highest levels of security and compliance, with FedRAMP and StateRAMP certifications and management by US persons only. Our UCaaS and CCaaS solutions integrate Generative AI for intelligent automation and Agentic AI to optimize workflows, helping government teams reduce response times, improve decision-making, and enhance citizen engagement while maintaining operational efficiency and regulatory compliance.
Zoom's extensive portfolio of AI-first solutions for state and local governments includes Zoom Meeting (video conferencing), Zoom Phone (cloud telephony), Zoom Events & Webinar (large-scale and event-based communication), Contact Center (multi-channel customer interactions), Virtual Agent (AI-powered chatbot), and Workvivo (employee experience platform).
Founded in 2011, Zoom Communications, Inc is publicly traded (NASDAQ: ZM) and headquartered in San Jose, CA.