LOUISVILLE, Ky., Tuesday, October 11, 2022 —The National Association of State Chief Information Officers (NASCIO) presented the State Technology Innovator Award to three deserving public servants during the NASCIO 2022 Annual Conference. The NASCIO State Technology Innovator Award honors outstanding state government employees who have made contributions to advance state technology policy through the promotion of best practices, adoption of new technologies and advancements in service delivery. Nominations were gathered from NASCIO members and selected by the NASCIO Executive Committee.
The following are the recipients of the 2022 NASCIO State Technology Innovator Award:
Head of User Experience Design and Web Content Management
Innovation and Engineering Services
New York State Office of Information Technology Services
Luke leads New York State’s efforts to implement automated language translation services for state agency websites. In this role, Luke works with 53 separate agencies to implement these services, which will support the 12 most common non-English languages in New York State. In working on this project, Luke has utilized a translation management system to deliver on these goals and even identified additional resources for instances where translations must be confirmed through non-automated means. The transformation that Luke is leading will promote diversity and have a positive impact on many more New Yorkers who will now have access to information and state services they previously had difficulty accessing.
Assistant Secretary for Technology, Services and Operations and COO
Massachusetts Executive Office of Technology Services and Security
Sean Hughes is driving innovation and improving the constituent digital experience for the Commonwealth of Massachusetts. In his role with the Executive Office of Technology Services and Security, Sean is leading the transformation and consolidation of Massachusetts’ current IT infrastructure to one secure and reliable network. From hardware to network security, Sean and his team are working to update and enhance current technologies while researching and adopting new technologies in the ever-changing environment. Sean is responsible for the transformation and consolidation of over 13 data centers into one high-availability center that provides 24x7x365 coverage to law enforcement agencies across the Massachusetts; the deployment of a statewide public safety broadband network; the day-to-day operations of the Commonwealth’s Criminal Justice Information System law enforcement data network and enterprise computing system; taking a multi-faceted approach to a hybrid cloud system; assisting agencies to replace legacy solutions and modernize applications; and implementing a resilient, scalable and secure enterprise technology framework.
Customer Experience Officer
Maryland Department of Information Technology
As the Chief Experience Officer for the Maryland Department of Information Technology, Ashley’s office is the driving force behind the state’s goal of minimizing IT redundancy, reducing overall IT costs, driving business value for customer agencies, promoting modernization and ensuring compliance with state IT policies and standards. When Ashley joined the department in 2019, she made it one of her main goals to reshape the way that the department interacted with its customer agencies and other government entities. She has done this by increasing communication and feedback and hosting regular open dialogue sessions with IT leadership and other agencies. Ashley has also implemented a special request management process which provides a more holistic view of IT needs across organizations. The goal of the program is to mitigate risk, reduce redundant solutions, increase efficiencies and decrease costs statewide while helping to provide Marylanders with services they need more efficiently and effectively.
To view past recipients, please visit www.NASCIO.org/awards.
Director of Policy and Research
National Association of State Chief Information Officers