Executive Summary
As Tennessee’s Microsoft 365 ecosystem expands, the state faces increasing challenges with decentralized visibility into users, licenses, configurations, and administrative activities. These gaps create inefficiencies across STS and partner agencies, making it more difficult to maintain consistent governance, enforce security standards, manage permissions, streamline administrative work, and control costs. Without a centralized approach, routine tasks can become more manual, reporting can become fragmented, and agencies may have limited ability to efficiently manage their Microsoft 365 (M365) needs. CoreView provides a powerful overlay that centralizes reporting, strengthens governance, enhances security, simplifies administrative processes, and reduces costs. By enabling granular permissions, automated workflows, and agency-level self-service, CoreView significantly improves operational efficiency across STS and partner agencies.
