Resource Type: Publication

  • Creating Citizen-Centric Digital Government: A Guide for the States

  • Creating a Privacy Program: A Roadmap for States

  • Creating A Citizen Centric Digital Experience: How Far Have We Come?

  • COVID-19 Planning and Response Guidance for State CIOs (v2 3.26.20)

  • Connecting the Silos: Using Governance Models to Achieve Data Integration

  • Connecting State and Local Government: Collaboration through Trust and Leadership

  • Concept for Operations for Integrated Justice Information Sharing Version 1.0

  • Concept for Operations for Integrated Justice Information Sharing Validation Report

  • Citizen Digital Identity Management: Findings from a Survey of the States 

  • Chat with Us: How States are Using Chatbots to Respond to the Demands of COVID-19