NASCIO and EY conducted a study in 2024 on the topic of data quality. This study included an online survey and detailed individual interviews of state and territorial chief information officers and chief data officers. CIOs and CDOs have long recognized the importance of data quality. With the advent of GenAI, data quality becomes even more critical to state governments. This publication includes recommendations for state CIOs and CDOs around managing data quality, including providing data literacy training to the government workforce and implementing formal data governance policies.
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