Deep Dive Session: Leading Efforts on DEI
Deep Dive Session: Dedicated Federal Cyber Funding
Deep Dive Session: Low Code/No Code Development
Deep Dive Session: Legacy Modernization
Deep Dive Session: Cloud Adoption
Deep Dive Session: Leading CRM Remotely
Deep Dive Session: Rural Broadband
Annual Conference Deep Dive session on rural broadband expansion.
Deep Dive Session: Connecting Remote Teams
Deep Dive Session: CIO Perspective on AI/Automation
NASCIO and the Center for Digital Government, with support from IBM, surveyed state government leaders about the potential and promise of artificial intelligence (AI) approximately one year ago. At the time, AI was just starting to gain traction in state government. A lot has changed in 12 months. Today, after facing massive upheaval from the COVID-19 pandemic, state governments are using AI more than ever before to gain efficiencies and more quickly respond to increasing numbers of constituents who need vital services. To better understand the role and impact of AI during the COVID-19 outbreak and beyond, NASCIO, IBM and the Center for Digital Government called on state CIOs – in the form of in-depth interviews – to discuss their strategies and plans. This session will review key findings from these interviews and highlight the innovative ways agencies are currently using AI, machine learning and robotic process automation.