2024 State and Local Technology Forecast

2024 Technology Forecast for State and Local IT: Cloudy Skies With a Mix of Modernization and a Lot of AI

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NASCIO and PTI present our annual preview of the issues and priorities that will impact state and local government IT in the coming year. We will explore the trends, pain points, as well as opportunities that promise to make 2024 an exciting year for the government IT community.

The forecast webinar will highlight key findings from NASCIO and PTI research, based on surveys, interviews with technology executives, and what we are hearing from our private sector partners. The intent: to provide participants with a picture of state and local government IT in 2024 – and beyond.

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Insights from the World of Public Sector Leadership: The 2023 State CIO Survey

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Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2023 State CIO Survey provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.

Session at the NASCIO 2023 Annual Conference

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Creating a Citizen-Centric Digital Experience

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In 2001, NASCIO issued a guide to states on digital government. This year’s NASCIO presidential initiative evaluated what progress has been made toward making digital government a reality across the states and territories since that initial report.

This session will present what we’ve learned, the drivers and challenges for delivering a digital citizen experience, recommendations for advancing digital capabilities and what state CIOs see as the future of digital state government.

Session at the NASCIO 2023 Annual Conference

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Fireside Chat: The Future Role of the State CIO Organization

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State CIO offices, along with the rest of the world, have seen dramatic change in the past 5 years. What will the future role of the CIO office look like? CIOs will likely continue to drive strategic direction and implement increased digital services, but the impact of potential disruptions like outsourcing and workforce gaps will remain. And, it is unknown the extent of the impact of Generative AI and other yet-to-be created technologies will be.

Session at the NASCIO 2023 Annual Conference

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The Role of the State CIO in Fraud Reduction and Prevention

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Fraud poses a significant risk to the integrity of state programs and erodes public trust in government. As digital services increase so does the risk of fraudulent activity. This panel of state CIOs will discuss the current landscape, lessons learned from fraud-prevention initiatives and what the role of the CIO office could be and should be moving forward.

Session at the NASCIO 2023 Midyear Conference

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Express Talk: Human-Centered Design

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Digital government and digital services rank second on the State CIO Top Ten Priorities list and this year’s presidential initiative is the State CIO’s role in improving the citizen experience. In this Express talk, presented as a fireside chat, Tarek Tomes and Nikhil Deshpande discuss Minnesota’s initiatives to promote people-centered digital government services.
Session at the NASCIO 2023 Midyear Conference

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Express Talk: Workforce

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State CIOs ranked workforce third on the 2023 State CIO Top Ten Priorities list. Not surprising given that state governments are facing workforce constraints spurred by the great resignation, the Covid-19 pandemic and other economic pressures. In this Express Talk, Lisa Jammer shares practical advice and real-world examples of how the Texas Department of Information Resources (DIR) is attracting, retaining and advancing their workforce. DIR was recently named one of the Top Workplaces in the U.S.A. for the second year in a row.

Session at the NASCIO 2023 Midyear Conference

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Keynote with Don Yaeger | The Art of Storytelling

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The Art of Storytelling: Increase Influence, Captivate Customers, and Develop Deeper Relationships
Don Yaeger has been called “one of America’s greatest storytellers” by many of today’s great business and thought leaders.

Through decades of work and research in this space, Don has discerned the 10 Elements of a well-told story.

Now he’s structured those elements into a presentation that takes each audience member through a journey from their scribbled down ideas to a place where they are able to tell their story that provides lasting impact and deeper relationships.

Don’s teachings will fine-tune your ability to:

  • Know the right story to tell for the listener sitting before you
  • Be able to make that story resonate and evoke the proper response
  • Understand when to use credibility-building detail within the telling of your story
  • Connect your story in a way that prompts valuable response and action from the listener

Session at the NASCIO 2023 Midyear Conference

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Keynote with Ginger Kerrick | Leadership Lessons from Mission Control

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For more than 50 years, NASA’s Mission Control has been pulling off miracles on a regular basis. Ginger Kerrick gives audiences an insider’s look at the values and culture behind NASA’s ability to innovate and keep America’s astronauts safe.
With vivid stories from her own years at the helm of Mission Control, Kerrick celebrates the toughness and vigilance of her teams and offers lessons from her own evolution as a leader. Most importantly, she walks audiences through the wave of revitalization in the ranks of NASA leadership responsible for the successes of the past few decades — from the International Space Station and the Mars Rover to the SpaceX Crew Dragon — showing leaders how they can leverage the Mission Control model in their own organizations to chart a course for growth, resilience and excellence.

Session at the NASCIO 2022 Annual Conference

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State Governments at Risk: 2022 Deloitte-NASCIO Cybersecurity Study

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Cybersecurity is consistently ranked as the primary concern for state governments. This session will highlight key findings of the 2022 Deloitte-NASCIO Cybersecurity Study.

Session at the NASCIO 2022 Annual Conference

Presenters: Meredith Ward, Director of Policy and Research, NASCIO | Laura Clark, CIO, Michigan | Jeff Brown, CISO, Connecticut | Srini Subramanian, Principal, Deloitte

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Related Resource: 2022 Deloitte-NASCIO Cybersecurity Study