Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery

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In increasingly consolidated state technology environments, State CIOs may have heightened responsibility for the storage, preservation and retrieval of electronic information in response to e-discovery requests. Since government information is a knowledge asset, State CIOs must ensure the proper management of state information assets in addition to the technological infrastructure for locating and retrieving that information. This issue brief explains the impact for State CIOs of e-discovery requests and encourages State CIOs to pursue a holistic approach to enterprise records management as part of a team of state government stakeholders, including state legal counsel, archivists, records managers, and agency business leaders.

 

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IT Security Awareness and Training: Changing the Culture of State Government

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Most state government employees use technology to do their daily work, yet they may not realize the dramatic consequences that can flow from one mistake. As data breaches and security incidents that originate from within state government appear to be on the rise, cultural change is needed. All state employees need to understand that IT security is everyone’s job and understand how to use the state’s IT resources in a way that does not create the risk of a security incident. NASCIO’s Research Brief, “IT Security Awareness and Training: Changing the Culture of State Government” , highlights awareness and training activities that State CIOs can implement to avoid internal threats that can lead to a full-on state government crisis. To assist CIOs in pursuing these efforts, this brief includes many examples of awareness and training activities that are currently taking place with the states. This brief is a product of NASCIO’s Information Security and Privacy Committee.

 

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Survey on Enterprise Data Center Consolidation in the States: Strategies and Business Justification

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A product of NASCIO’s Infrastructure and Services Committee, this survey report provides an overview of the challenges states’ indicated they are facing in considering and implementing enterprise IT data center consolidation initiatives. NASCIO surveyed twenty-nine states concerning their data center consolidation initiatives. The survey, conducted through June 22, 2007, represents approximately 46 percent of the nations’ population. Participation included a wide distribution in geography, population, and budget.

 

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On the Road to RHIO: What State CIOs Need to Know

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A product of NASCIO’s Health IT Working Group, this brief examines the ways in which state CIOs can be involved in RHIO efforts in their states and emphasizes the importance for state CIOs to be aware of developments in health information exchange. It also explores the opportunities and challenges that all RHIOs face, despite the unique characteristics they each hold, and features real-world examples of how state CIOs are already involved in their state’s RHIO efforts.

 

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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART II

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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise

NASCIO continues its series on electronic records management and digital preservation with Part II which focuses on economic, legal, and organizational issues and recommended actions for State CIOs. Part II builds on the theme that the state CIO and the state enterprise architect will need to view electronic records management and digital preservation as disciplines that comprise an enterprise architecture domain. Partnering with the state’s archivists, librarians, and records managers to fully leverage their expertise will help ensure the state’s knowledge assets are managed for value with a long term view. eDiscovery and offshoring present significant challenges to the state enterprise. CIOs will need to build their awareness of these subject areas and author necessary compliance and risk management strategies.

 

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IT Disaster Recovery and Business Continuity Tool-kit: Planning for the Next Disaster

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A product of NASCIO’s Disaster Recovery Working Group, this tool-kit is designed to assist state CIOs and their staff in IT disaster recovery and business continuity planning. It is an updated and expanded version of business continuity and disaster preparedness checklists utilized for a brainstorming exercise at the “CIO-CLC Business Continuity/ Disaster Recovery Forum” at NASCIO’s 2006 Midyear Conference.

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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART I

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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise PART I: Background, Principles and Action for State CIOs

Electronic records management and digital preservation are necessary disciplines for managing the knowledge assets of the enterprise. Attention to these disciplines must be part of every IT investment decision. The lifecycle of “born digital” is presented with emphasis on the decision making process at each major phase. The series will present the current issues and recommendations for action. This first release in this series deals with the principles of records management, and highlights the most significant challenges facing the states.

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Getting Started in Cross-Boundary Collaboration: What State CIOs Need to Know

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State agencies are increasingly crossing organizational boundaries and combining resources in order to achieve joint goals, produce innovation and serve citizens. This brief examines the drivers behind cross-boundary collaboration and outlines the top ten considerations for state CIOs at the outset of collaboration. This brief not only illustrates why state CIOs should consider cross-boundary collaboration and how collaboration begins, but also identifies various types of collaboration, and provides tangible success stories and lessons learned.

 

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Transforming Government through Change Management: The Role of the State CIO

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This white paper reviews contemporary ideas surrounding the subject of organizational transformation, presents a state perspective on the issue, and provides the state CIO with relevant recommendations and calls to action. The accompanying research summary provides a short overview of the research findings presented in the white paper.

The paper illustrates that change is an ongoing process that requires organizations to become change competent. It emphasizes that as with enterprise architecture, the best approach to organizational change involves incremental, step-by-step transformation that is effectively delivered through valued relationships involving all stakeholders.

 

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Insider Security Threats: State CIOs Take Action Now!

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This brief examines the often overlooked threats from within. Media attention has focused primarily on external threats with federal government and industry reports revealing alarming hacking and identity theft statistics. However, threats from within both public and private sector organizations may be even more prevalent than external threats and can have equally if not more serious consequences.

This brief discusses five significant insider threats and provides insight on ways to prevent, detect and respond to them. The threats are as follows:

  • Malicious Employees
  • Inattentive, Complacent or Untrained Employees
  • Contractors and Outsourced Services
  • Insufficient IT Security Compliance, Oversight, Authority and Training
  • Pervasive Computing-Technology is Everywhere and Data is on the Move