Privacy Progressing: How the State Chief Privacy Officer Role is Growing and Evolving

This report is the result of a survey of 20 state chief privacy officers in the spring of 2022 and is an update to the previous survey in 2019. The report covers how the role is structured, the background of state CPOs, challenges, resources needed and more. We also offer recommendations for states looking to create or build on the CPO role.

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Diversity and Inclusion: An Essential Element to the State IT Workforce

This publication includes data from a survey of state CIOs on diversity and inclusion in hiring, retention and culture in CIO offices. It also provides interviews with NASCIO corporate members. These conversations were an important component of the project as the private sector generally has well established diversity and inclusion programs that can provide blueprints for states.

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State CIO Top 10 Enterprise Risks for 2022

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. These priorities are used as input to NASCIO’s programs, planning for conference sessions, and publications. For 2022, we added a section to our survey that addresses enterprise risk management and asked our state CIOs to pick their top enterprise risks. This is the first year we have compiled such a list. As with the priority strategies and the priority technologies, this list of enterprise risks is anticipated to be a valuable reference for states and the marketplace.

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State CIO Top Ten Policy and Technology Priorities for 2022

NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

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Q&A on IT Accessibility

NASCIO Director of Policy & Research, Meredith Ward, recently sat down with Jay Wyant, Minnesota’s Chief Information Accessibility Officer, to discuss the latest trends and issues in digital accessibility. This publication details their conversation.

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AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future

NASCIO, the Center for Digital Government and IBM jointly released a report entitled, AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future. The report explores the rapid adoption of artificial intelligence (AI) by states during the COVID-19 pandemic and includes insights from a survey and in-depth interviews with multiple state CIOs and agency leaders. This is a follow up report to one issued by the same organizations in 2019.

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A Fresh Look: Capitals in the Clouds

A new biennial study by the National Association of State Chief Information Officers and Accenture focuses on increased interest and use of cloud computing in state government, state chief information officers’ perspectives on the current state of cloud adoption and provides an assessment tool to help guide advancements in states’ use of cloud.

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Related Resource 

[Webcast] Recap of the 2021 NASCIO and Accenture Report: “A Fresh Look: Capitals in the Clouds”

The 2021 State CIO Survey

2021 was a year that continued to be dominated by the response to the COVID-19 pandemic. In this twelfth annual state chief information officer (CIO) survey, we received the perspective of 49 state and territory CIOs on the short- and long-term impact of the pandemic for state CIO organizations. We also received updates from CIOs on many of the traditional topics covered by the survey, including digital transformation, adoption of cloud, emerging technologies and legacy modernization. A major theme of this year’s survey is whether the accelerated pace of state technology and digital services transformation over the past eighteen months will persist beyond the pandemic.

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The Need for Speed: Why State CIOs are Turning to Low-Code and No-Code Software Development

Due to workforce shortages, a desire to reduce technical debt and the time sensitive challenges brought on by the COVID-19 pandemic, state CIOs have seen an increase in usage of low-code/no-code software development solutions. This report lays out these findings along with an explanation of the benefits of this technology, the downsides, and five recommendations for states to successfully implement low-code or no-code software applications.

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Making the Case for Insight Enabling Analytics

The complexities as well as the shear volume of information that are rushing toward state government decision makers is overwhelming.  And the importance and responsibility for making the right decisions  is also at an all time high.  Decisions bring outcomes on citizens.  Those outcomes must be the intended outcomes that ensure citizens are protected and their lives are made better through policy and program decisions by the elected representatives citizens put in place.

Analytics must be insight enabling analytics to ensure decisions makers have access to necessary and relevant data and information, and the capabilities to effectively draw conclusions that lead to competent decisions.

We make the case for analytics and present questions for state government decision makers.  We also present a list of recommendations for effectively establishing an enterprise capability in analytics.  This report builds on our series on analytics “Do You Think? or Do You Know?”.

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