The 2020 State CIO Survey

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2020 is a year that has undoubtedly been defined by the COVID-19 pandemic. In this eleventh annual state chief information officer (CIO) survey, we received the perspective of 47 state and territory CIOs on the extraordinary and unprecedented challenges they faced this year. In addition to directly addressing the issues and lessons learned by CIOs in responding to the pandemic, we also received updates from CIOs on many of the tradi­tional topics covered by the survey, including CIO organization business models, digital government, adoption of cloud and emerging technologies and state and local collaboration. As might be expect­ed, there was not a single topic area where the pandemic did not impact state CIO experiences in some way. The continuing work to address the immediate challenges of COVID-19 and to prepare for the long-term impacts to state and citizen work and personal lives is reflected throughout this year’s survey.

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Emerging Technology Governance Survey

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Learn about how states are governing the use of emerging technology in this overview of a new study and survey conducted by NASCIO and EY. State CIOs share insight on governance, trends and challenges in adopting emerging technology, and provide recommendations for states to successfully incorporate emerging technologies into their governance.

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Insights from the World of Public Sector Leadership: 2020 State CIO Survey

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Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2020 State CIO Survey, conducted by NASCIO, Grant Thornton and CompTIA, provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.

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State Governments at Risk: 2020 Cybersecurity Study

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Cybersecurity is consistently ranked as a primary concern for state governments. This session will highlight key findings of the 2020 Deloitte-NASCIO Cybersecurity Study.

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Deep Dive Session: Leading Efforts on DEI

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People First: Lessons Learned from the Private Sector to Build Resilient and Diverse Communities
2020 has tested the strength of states, citizens, and businesses in ways we never anticipated. The unforeseen pandemic, economic hardship and civil unrest we’ve experienced has brought to the forefront ways that we can improve the civic health, financial security and strength of our workforce. During this session, we’ll look at how you can leverage opportunities to increase workforce diversity, community outreach, and talent development to improve resiliency in state government.

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Deep Dive Session: Dedicated Federal Cyber Funding

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Building the Business Case: Securing Funds During the Pandemic
Across the country, state governments are experiencing mixed success securing federal funding to support them during the COVID-19 pandemic. Watch this session for actionable insights into prioritizing the security risks created by remote working and digitization, and how to apply for the funding you need to mitigate them.

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Deep Dive Session: Low Code/No Code Development

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Low Code No Code – Old Code New Code?
In the recent NASCIO CIO 2020 Survey, 1/3 of the state CIOS indicated Low Code No Code solutions as one of the top emerging technologies. That sounds great, but how do you leverage these emerging technologies and gain cost efficiencies with your existing platforms from mainframe to distributed services?  DevOps maturity is a challenge for many organizations. The imperative to deliver apps faster with fewer defects has proven to be difficult. According to Gartner, by 2024, three-quarters of large enterprises will be using at least four low-code development tools for both IT application development and citizen development initiatives. The advancement and popularity of low-code application platforms (LCAP) promises to offer productivity gains for DevOps and test automation practitioners. In this session, you will gain insight on the impact of low-code/no-code on DevOps in the enterprise – Skillsets needed for successful LCAP implementation – The reality of low-code/no-code for test automation in DevOps.

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Deep Dive Session: Legacy Modernization

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Emerging Stronger Through IT Modernization 
Despite the challenges brought on by COVID-19, the State of Iowa remains committed to digital transformation and is reimagining the workplace to more effectively serve its people. This lively discussion with Iowa’s CIO Annette Dunn will focus on technology modernization and how an agile digital strategy can help you emerge stronger.

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Deep Dive Session: Cloud Adoption

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Cloud Adoption Strategies
COVID-19 has been a catalyst and driver in accelerating states to increase cloud solutions. Learn how the State of Vermont and the State of Connecticut have implemented strategies to accelerate their cloud adoption. This session will cover the technology approach necessary to migrate these legacy systems to the cloud and will focus on overcoming the financial and political challenges that come with major enterprise transformations of this scale.

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Deep Dive Session: Leading CRM Remotely

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Managing Virtual Customer Relationships: Success Stories from Industry Leaders
As the COVID-19 pandemic escalated across the nation, state government personnel and the companies that support them quickly moved to a virtual work environment forcing many to manage their client relationships remotely. Hear from the nation’s top state government leaders on how they successfully led their teams through this crisis, stood up new work environments, and managed daily operations with minor disruptions to citizens.

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