Digital government and digital services rank second on the State CIO Top Ten Priorities list and this year’s presidential initiative is the State CIO’s role in improving the citizen experience. In this Express talk, presented as a fireside chat, Tarek Tomes and Nikhil Deshpande discuss Minnesota’s initiatives to promote people-centered digital government services.
Session at the NASCIO 2023 Midyear Conference
Today, more than ever before, citizens are able to remotely access state government services. With an increasing emphasis on digital government services in the wake of the COVID-19 pandemic, states are providing more opportunities for citizens to conduct government business without standing in line or searching for parking. With the click of a mouse or tap on a smart phone we can renew our driver’s license, apply for benefits or request a birth certificate. While convenient, these activities lack human interaction and can become frustrating when you have a unique situation and can’t find an answer. But what if we could bring back the positive side of the human interaction that we have lost, but still do all of this from home or the office? Enter the metaverse in state government.
This publication from NASCIO highlights some use cases for how states are using metaverse adjacent technologies such as virtual and augmented reality and explores some potential uses cases applying the metaverse to state government. The publication also highlights steps that states should consider before applying the metaverse to state government.
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
The 2022 State CIO Survey, The People Imperative examines key issues related to critical success factors for the state CIO, workforce, enterprise portfolio management and others. The state CIO survey, published annually for the last 13 years, includes responses from 51 state and territory CIOs.
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
While digital services have long been a state CIO priority, the pandemic strengthened, accelerated and expanded the need for citizens to have the ability to conduct business with the state online. Hear how states responded to this need and how they plan to move forward.
Session from the NASCIO 2021 Annual Conference.
Presenters: John Quinn, CIO & Agency Secretary, Vermont | Mark Raymond, CIO, Connecticut | Tarek Tomes, CIO & Commissioner, Minnesota
Explore the priorities, perspectives, issues and trends reported by state CIOs. The 2021 State CIO Survey, conducted by NASCIO, Grant Thornton and CompTIA, provides insights into the role of state CIO, including key relationships, business trends and critical policy areas.
Session from the NASCIO 2021 Annual Conference.
Moderator: Doug Robinson, Executive Director, NASCIO
Panel: Katrina Flory, CIO & Assistant Director, Ohio | Jennifer Ricker, CIO & Acting Secretary, Illinois | Graeme Finley, Principal, Public Sector Advisory, Grant Thornton
Due to workforce shortages, a desire to reduce technical debt and the time sensitive challenges brought on by the COVID-19 pandemic, state CIOs have seen an increase in usage of low-code/no-code software development solutions. This report lays out these findings along with an explanation of the benefits of this technology, the downsides, and five recommendations for states to successfully implement low-code or no-code software applications.
This popular, annual webinar, presented by CompTIA-PTI and NASCIO, provides an overview of the pressing technology issues that will be impacting state and local governments for the coming year.
Doug Robinson, Executive Director, NASCIO, and Alan Shark, Executive Director, PTI will share their views of the technology landscape based on recent research activities and conversations with state and local government technology leaders.
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
