The Search Is On: State CIO Starting Points for E-Discovery

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In its September 2007 Issue Brief entitled “Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery!”, NASCIO raised the importance of State CIO involvement in e-discovery and the need for collaborative state electronic records management activities to properly address e-discovery requests. In this follow-up Research Brief, NASCIO provides starting points for State CIOs to improve the state’s ability to successfully address legal requests for electronic information.

Topics include:

  • Getting Started on Electronic Records Management
  • Managing an Electronic Records Management Initiative
  • The Role of Records Retention Schedules · The Challenge of Retrieving Electronic Information
  • Electronic Records Management Training and Awareness for State Employees

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Connecting State and Local Government: Collaboration through Trust and Leadership

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Citizen demand for efficient government often drives state agencies to seek out opportunities to deliver traditional services in non-traditional ways. Engaging in cross-boundary collaboration can be a way for states to leverage costs while providing citizens with streamlined services. Such collaboration is inevitable for state CIOs and this brief, a product of NASCIO’s Cross-Boundary Collaboration Committee, explores the unique challenges and opportunities of cross-boundary collaboration between state and local government entities. Highlighting successful examples of state-local collaborations already underway, this brief features the governance and financial models that were utilized for these collaborations. In addition, this brief examines the unique challenges facing state-local challenges and explores the ways in which states and localities can work together to achieve success and to lay the groundwork for future collaborative efforts.

 

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Pandemic Planning and Response for State IT: Where’s My Staff?

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Without the flow of electronic information, government comes to a standstill. When a state’s data systems and communication networks are disrupted, the problem can be serious and the impact farreaching. The consequences can be much more than an inconvenience. Serious disruptions to a state’s IT systems can lead to public distrust, chaos, fear and potential loss of life. Traditionally, IT disruptions are planned for based on anticipated disasters both natural and manmade that can physically damage facilities and equipment. However, we live in a time that holds the potential for a pandemic outbreak in your city, state or possibly the nation. What would you do as state chief information officer (CIO) if one day your staff did not come to the office because of a pandemic outbreak?

 

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State CIO Top Ten Policy and Technology Priorities for 2008

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Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise Part III

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Electronic Records Management and Digital Preservation: Protecting the Knowledge Assets of the State Government Enterprise

Part III: Management Leads and Technology Follows – But Collaboration is King!

This research brief concludes the current NASCIO series on the subject of electronic records management and digital preservation. This subject area is very broad and has multiple dimensions, perspectives and challenges for the state IT community. The objective for the series is to highlight some of the key issues and make relevant recommendations to the state CIO. Ultimately, electronic records management and digital preservation must be a shared responsibility with understanding and support from the state CIO. Everyone within state government must play their part in managing the digital assets of the state.

 

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State IT Workforce: Here Today, Gone Tomorrow?

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The predicted shortage in the state government IT workforce has been discussed and debated for a decade. A product of NASCIO’s Corporate Leadership Council (CLC) Public Private Partnership Working Group, State IT Workforce: Here Today, Gone Tomorrow? is a research survey that was designed to assess the current and future landscape of the state IT workforce. Covering such topics as anticipated state IT workforce retirements, employee recruitment and retention, and options for future state IT staffing and service structures, this online survey garnered 46 state responses—among the highest response rates of any NASCIO survey. The results of this survey provide states with a broad perspective on state IT workforce issues as a whole, and also allow CIOs to further assess the IT employment outlook within their respective states.

 

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Profiles of Progress II: State Health IT Initiatives

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State governments are increasingly utilizing health information technology initiatives in order to reduce healthcare cost and improve patient care. A product of NASCIO’s Health IT Working Group, this compendium provides a state-by-state “snapshot” of progress that each state has made in introducing health information technology (HIT) initiatives. Each individual state profile features ways in which states are working toward HIT development and implementation. An updated version of NASCIO’s 2006 document, this compendium highlights the rapid growth of state health IT initiatives and specifically examines the role of the state CIO in these efforts.

 

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Seek and Ye Shall Find? State CIOs Must Prepare Now for E-Discovery

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In increasingly consolidated state technology environments, State CIOs may have heightened responsibility for the storage, preservation and retrieval of electronic information in response to e-discovery requests. Since government information is a knowledge asset, State CIOs must ensure the proper management of state information assets in addition to the technological infrastructure for locating and retrieving that information. This issue brief explains the impact for State CIOs of e-discovery requests and encourages State CIOs to pursue a holistic approach to enterprise records management as part of a team of state government stakeholders, including state legal counsel, archivists, records managers, and agency business leaders.

 

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IT Security Awareness and Training: Changing the Culture of State Government

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Most state government employees use technology to do their daily work, yet they may not realize the dramatic consequences that can flow from one mistake. As data breaches and security incidents that originate from within state government appear to be on the rise, cultural change is needed. All state employees need to understand that IT security is everyone’s job and understand how to use the state’s IT resources in a way that does not create the risk of a security incident. NASCIO’s Research Brief, “IT Security Awareness and Training: Changing the Culture of State Government” , highlights awareness and training activities that State CIOs can implement to avoid internal threats that can lead to a full-on state government crisis. To assist CIOs in pursuing these efforts, this brief includes many examples of awareness and training activities that are currently taking place with the states. This brief is a product of NASCIO’s Information Security and Privacy Committee.

 

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Survey on Enterprise Data Center Consolidation in the States: Strategies and Business Justification

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A product of NASCIO’s Infrastructure and Services Committee, this survey report provides an overview of the challenges states’ indicated they are facing in considering and implementing enterprise IT data center consolidation initiatives. NASCIO surveyed twenty-nine states concerning their data center consolidation initiatives. The survey, conducted through June 22, 2007, represents approximately 46 percent of the nations’ population. Participation included a wide distribution in geography, population, and budget.

 

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