This publication includes data from a survey of state CIOs on diversity and inclusion in hiring, retention and culture in CIO offices. It also provides interviews with NASCIO corporate members. These conversations were an important component of the project as the private sector generally has well established diversity and inclusion programs that can provide blueprints for states.
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. These priorities are used as input to NASCIO’s programs, planning for conference sessions, and publications. For 2022, we added a section to our survey that addresses enterprise risk management and asked our state CIOs to pick their top enterprise risks. This is the first year we have compiled such a list. As with the priority strategies and the priority technologies, this list of enterprise risks is anticipated to be a valuable reference for states and the marketplace.
NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.
NASCIO Director of Policy & Research, Meredith Ward, recently sat down with Jay Wyant, Minnesota’s Chief Information Accessibility Officer, to discuss the latest trends and issues in digital accessibility. This publication details their conversation.
NASCIO, the Center for Digital Government and IBM jointly released a report entitled, AI Meets the Moment: How a pandemic has shaped AI adoption in state government and what it means for the future. The report explores the rapid adoption of artificial intelligence (AI) by states during the COVID-19 pandemic and includes insights from a survey and in-depth interviews with multiple state CIOs and agency leaders. This is a follow up report to one issued by the same organizations in 2019.
A new biennial study by the National Association of State Chief Information Officers and Accenture focuses on increased interest and use of cloud computing in state government, state chief information officers’ perspectives on the current state of cloud adoption and provides an assessment tool to help guide advancements in states’ use of cloud.
Related Resource
[Webcast] Recap of the 2021 NASCIO and Accenture Report: “A Fresh Look: Capitals in the Clouds”
2021 was a year that continued to be dominated by the response to the COVID-19 pandemic. In this twelfth annual state chief information officer (CIO) survey, we received the perspective of 49 state and territory CIOs on the short- and long-term impact of the pandemic for state CIO organizations. We also received updates from CIOs on many of the traditional topics covered by the survey, including digital transformation, adoption of cloud, emerging technologies and legacy modernization. A major theme of this year’s survey is whether the accelerated pace of state technology and digital services transformation over the past eighteen months will persist beyond the pandemic.
Due to workforce shortages, a desire to reduce technical debt and the time sensitive challenges brought on by the COVID-19 pandemic, state CIOs have seen an increase in usage of low-code/no-code software development solutions. This report lays out these findings along with an explanation of the benefits of this technology, the downsides, and five recommendations for states to successfully implement low-code or no-code software applications.
The complexities as well as the shear volume of information that are rushing toward state government decision makers is overwhelming. And the importance and responsibility for making the right decisions is also at an all time high. Decisions bring outcomes on citizens. Those outcomes must be the intended outcomes that ensure citizens are protected and their lives are made better through policy and program decisions by the elected representatives citizens put in place.
Analytics must be insight enabling analytics to ensure decisions makers have access to necessary and relevant data and information, and the capabilities to effectively draw conclusions that lead to competent decisions.
We make the case for analytics and present questions for state government decision makers. We also present a list of recommendations for effectively establishing an enterprise capability in analytics. This report builds on our series on analytics “Do You Think? or Do You Know?”.
This report is the culmination of some fairly extensive research, interviews, and collaboration with key states. This was created as part of a NASCIO President’s Initiative and helps pave the way forward for further development of this key capability – business relationship management.
This report presents what we’ve learned from the many interviews conducted on this topic and presents the concepts and essentials for effective business relationship management or BRM. BRM is in effect an ecosystem of relationships that can be described as a disciplined approach to proactively managing effective working relationships with internal staff, departments, agencies, suppliers and partners. The focus is on evolving relationships that travel together, learn together, share risks and rewards.
Related Resource
Business Relationship Management and the New CIO Operating Model: A State CIO Panel
