The 2017 State CIO Survey

/in , , , , , , , , , /by

The National Association of State Chief Information Officers (NASCIO), Grant Thornton LLP and CompTIA have collaborated for an eighth consecutive year to survey state government IT leaders on current issues, trends and perspectives. The survey sponsors seek to provide these state government IT leaders with an opportunity to voice their thoughts and opinions on matters of high importance. The role of the state CIO is being transformed by challenges to traditional business models, by emerging technologies that have the potential to redefine what we consider as “IT”, and by the drive to implement digital government. Governors, legislators and business leaders can benefit from these knowledgeable insights about essential state IT services.

Download

The 2016 State CIO Survey: The Adaptable State CIO

/in , , , , , , , , , , , , , /by

NASCIO, Grant Thornton LLP and CompTIA have collaborated for a seventh consecutive year to survey state government IT leaders on current issues, trends and perspectives. New service delivery models, innovative technology solutions, and rising customer expectations all require state CIOs to adapt continually to changing circumstances. We asked state CIOs to share their perspective on a number of topics, with a particular focus on the continued evolution of the CIO as a broker of shared services, on the IT workforce challenges facing CIOs, and on the use of data management and analytics at an enterprise level. These topics all involve CIOs looking into the future and adapting their strategies and plans to address a state IT and business environment that is becoming ever more complex. Cybersecurity, cloud solutions, mobility, procurement, cross-jurisdictional collaboration and privacy represent other high priority topics covered in the survey.

 

 

 

Download

Award Recipient: Washington Technology Employer of Choice Initiative

/in /by

State of Washington: Technology Employer of Choice Initiative
NASCIO 2016 State IT Recognition Award Recipient in the category of State CIO Office Special Recognition

 

Watch the Video

Finding and retaining a cutting-edge technology workforce is the single most important and impactful challenge for the public sector. Moreover, in Washington State,  nearly half of the government workforce is eligible to retire within the next five years. For Washington, this challenge is compounded by the fact that state government competes for talent in a region that has some of the biggest technology brand names in the world, including Microsoft, Amazon, Disney, Expedia, Valve, Apple and more.

The state must be able to position itself as a viable competitor of talent in the region so that agencies can hire and retain the technology workforce  necessary to do business.Talent competitors have been adapting their workforce strategies to be more competitive. Theyhave aligned their strategies to the needs of the millennial and digital native generations, and state government must do the same. Finding strategies that will work in the public sector means taking risks and piloting new ideas. The state’s consolidated technology agency, Washington Technology Solutions (WaTech),  is addressing IT talent management challenges by implementing a diverse set of strategies, including:

Experimenting with self-management (Holacracy)
Piloting physical space changes
Reclassifying state government technology jobs
Hiring for value alignment instead of skills
Finding top talent in innovative ways
Transforming practices in government

Each of these strategies is at a different phase of implementation, but WaTech is already seeing results. By embracing emergent and innovative organizational and recruitment methodologies, WaTech  is helping position Washington state government as a technology employer of choice.

Top Ten Talks: Human Resources/Talent Management

/in , /by

Top Ten Talks session at the NASCIO 2016 Midyear Conference in Baltimore, MD.

Speaker has just 5 minutes to deliver a focused talk on one of the CIO Top Ten Priorities.

 

Watch the Video

State CIO Top Ten Policy and Technology Priorities for 2016

/in , , , , , , , , , /by

Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

Download

 

State IT Workforce: Facing Reality with Innovation

/in , , /by

The predicted shortage in the state information technology (IT) workforce has been discussed and debated for over a decade and states have been confronted with numerous challenges when it comes to identifying gaps in a changing IT workforce. A major concern for state CIOs continues to be the significant number of state IT employees who are eligible for retirement or have been eligible, but have postponed retirement due to the economic downturn. In spite of this, there is evidence that the economy is recovering and some states are experiencing record numbers of retirement. This report outlines the current data on the state IT workforce and focuses on innovation, best practices and recommendations.

Download

State CIO Top Ten Policy and Technology Priorities for 2015

/in , , , , , , , , , /by

Each year NASCIO conducts a survey of the state CIOs to identify and prioritize the top policy and technology issues facing state government. The CIOs top ten priorities are identified and used as input to NASCIO’s programs, planning for conference sessions, and publications.

Download

Priority Strategies, Management Processes and Solutions

Top 10 Final Ranking

  1. Security: risk assessment, governance, budget and resource requirements, security frameworks, data protection, training and awareness, insider threats, third party security practices as outsourcing increases, determining what constitutes “due care” or “reasonable”
  2. Cloud Services: cloud strategy, proper selection of service and deployment models, scalable and elastic IT-enabled capabilities provided “as a service” using internet technologies, governance, service management, service catalogs, platform, infrastructure, security, privacy, data ownership
  3. Consolidation/Optimization: centralizing, consolidating services, operations, resources, infrastructure, data centers, communications and marketing “enterprise” thinking, identifying and dealing with barriers
  4. Broadband/Wireless Connectivity: strengthening statewide connectivity; implementing broadband technology opportunities
  5. Budget and Cost Control: managing budget reduction; strategies for savings; reducing or avoiding costs; dealing with inadequate funding and budget constraints
  6. Human Resources/Talent Management: human capital/IT workforce; workforce reduction; attracting, developing and retaining IT personnel; retirement wave planning; succession planning; support/training, portal for workforce data and trends
  7. Strategic IT Planning: vision and roadmap for IT, recognition by administration that IT is a strategic capability, integrating and influencing strategic planning and visioning with consideration of future IT innovations, aligning with Governor’s policy agenda
  8. Mobile Services/Mobility/Enterprise Mobility Management: devices, applications, workforce, security, policy issues, support, ownership, communications, wireless infrastructure, BYOD
  9. Disaster Recovery/Business Continuity: improving disaster recovery, business continuity planning and readiness, pandemic/epidemic and IT impact, testing
  10. Customer Relationship Management: building customer agency confidence and collaboration, internal customer service strategies, service level agreements (demand planning)

States and Open Data: From Museum to Marketplace – What’s Next

/in , , , , , , , , , , , , /by

NASCIO takes a look at what has occurred across the states since NASCIO’s first report on open data published in 2009. This latest report examines progress in open data across state and local government. Open data initiatives are advancing at all levels of government in the United States and globally. States and local governments have partnered with industry to create innovative capabilities in delivering data to consumers. Those consumers include citizens, business, non-profit organization and government. The report also presents recommendations for continuing to advance state government open data initiatives and begin moving to a next level of maturity.

Download

The 2011 State CIO Survey

/in , , , , , , , , /by

NASCIO partnered with TechAmerica and Grant Thornton LLP to survey state and territorial chief information officers (CIOs) on their most challenging issues and significant opportunities. At a high level, the survey reveals this to be a time of evolving roles, changing organizational capabilities and demanding workloads for the CIOs. The themes that emerge from the 2011 survey results center on consolidation, collaboration, clout and change — a new state CIO agenda. The report, which is the second Annual Survey of State Chief Information Officers, is titled: “A New C4 Agenda: Perspectives and Trends from State Government IT Leaders.”

 

Download