The Forces of Change presented in the first paper in this series have a direct relationship to and actually drive what surfaces each year as the Top Ten CIO Priorities. The Top Ten Priorities are essentially presenting the CIO response to these forces. Each year NASCIO asks the state and territorial CIOs to vote on their top priority strategies and top priority technologies. These votes are used to take the pulse of the states and territories as a group and at a point in time. It is through the lens of a Forces for Government Change model that we reframe our Top Ten list in this paper. A new operating model is emerging and will continue to mature as the strategy for addressing the priorities within each state. At its core is the concept that a state CIO’s operational competence and resulting political capital requires a broker of services approach to service delivery.