Deep Dive Session: Connecting Remote Teams

MythBusters! Busting the Myths Around Telework and Connecting Remote Teams
Join this session as we discuss the technological and cultural implications around connecting remote teams and bust the top myths around telework, workplace culture and leadership. We will also discuss the future of work-from-home and best practices for managing a hybrid workforce.

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Deep Dive Session: CIO Perspective on AI/Automation

NASCIO and the Center for Digital Government, with support from IBM, surveyed state government leaders about the potential and promise of artificial intelligence (AI) approximately one year ago. At the time, AI was just starting to gain traction in state government. A lot has changed in 12 months. Today, after facing massive upheaval from the COVID-19 pandemic, state governments are using AI more than ever before to gain efficiencies and more quickly respond to increasing numbers of constituents who need vital services. To better understand the role and impact of AI during the COVID-19 outbreak and beyond, NASCIO, IBM and the Center for Digital Government called on state CIOs – in the form of in-depth interviews – to discuss their strategies and plans. This session will review key findings from these interviews and highlight the innovative ways agencies are currently using AI, machine learning and robotic process automation.

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Deep Dive Session: Leading Remote & Hybrid Teams

When leading remote and hybrid teams, it’s easy for upskilling and reskilling to be abandoned and become lost in the day-to-day, but with the different workload requirements presented by the new normal there is an opportunity to upskill teams with an agile and iterative approach to technology learning. In this session, hear how Utah’s Department of Technology Services (DTS) focused on its IT workforce, leveraging tools to help employees build new skills and identify areas where additional training was needed to help teams adapt to the coming changes.

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Deep Dive Session: Securing Work From Home

Cyber Security and Privacy: Securing the Remote Workforce
As cyber-attacks continue to grow in both frequency and scope across all levels of government and with the sudden shift to remote work, tracking threat actors, including those sponsored by nation states and financially motivated criminal operations, becomes increasingly challenging. The State of Maine and FireEye discuss challenges states are facing, solutions that are working and strategies to strengthen a state’s security posture.

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Deep Dive Session: Improving Digital Services

Connecting the Digital Dots to Innovate for Public Good
To truly reimagine a transformative government, CIOs need partners to make sweeping cultural adoption stick. Partners from the CDO to regulatory leaders routinely overcome systemic issues to do more than just ‘get the job done.’ Learn actionable steps from partners with capacity to impact digital services and improve citizen experiences.

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Deep Dive Session: State & Local Cybersecurity Collaboration

Centralized Cybersecurity for a More Resilient Response
In 2016 New Jersey transitioned responsibility for cybersecurity from the NJ Office of Information Technology to the NJ Office of Homeland Security and Preparedness. This whole of state approach has helped them have a centralized coordination of cybersecurity and as the state see it as a team sport. NJ is made more resilient from cyber attacks and strongly recommends that other states centralize their cybersecurity mission. Join Michael Geraghty, CISO, State of New Jersey & Director, NJ Cybersecurity and Communications Integration Cell and James Yeager, VP, Public Sector & Healthcare, CrowdStrike as they discuss the challenges overcome and successes found in this centralized, collaborative method of cybersecurity.

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The Intersection of Workforce, Innovation and the Cloud – The Opportunities, Challenges and Lessons Learned

“Innovation and Transformation through Technology” has arrived on the list of State CIO Top 10 Priorities for 2020. “Cloud Services” continues to make a strong showing in the top three. We are in a new era when most people are working remote which requires new methods for communicating and leading. The current circumstances related to COVID19 bring with them unprecedented challenges that have given rise to rapid adoption of new ways to do work, new kinds of work, new skills, and new ways to manage and enable the state workforce. Learn how state CIOs are introducing new perspectives and initiatives to prepare for these changes that are ushering in a new state CIO operating model requiring new skills, knowledge and experiences. Learn how CIOs are purposeful in their communications and engagement with state employees in their organization in order to fulfill the changing mission of the state CIO.

Slide deck

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